Frequently Asked Questions

Older fixed speed air conditioners had two settings: ON, which ran at full capacity, or OFF. When you turn on an inverter air conditioner, it will run at 100% capacity to cool your home as quickly as possible before reducing its capacity to save energy. Some systems can reduce their capacity down to 25% to 30% of their rated capacity. Inverter systems have the ability to change their capacity by speeding up or slowing down.

Despite our best efforts to situate the outdoor unit as discreetly as possible, the visual impact occasionally cannot be avoided. If so, we might be able to offer some ideas to conceal the exterior unit, but we firmly advise against constructing any kind of cover over your air conditioner because it will lower the system’s efficiency.

You can typically inspect and clean the filters on the majority of wall hanging units and ducted return air on your own. It is advised that you clean your filters at least once a year and during periods of heavy consumption (like a hot summer). In conjunction with your regular general service, our professionals will also clean your filters for you.

Change the battery in your thermostat or controller as a first step in several fast solutions. If you are using a hand-held controller, be sure you are standing close to your system and that there is no obstruction in the path between the controller and the system. Avoid pressing the buttons quickly as this can overburden the controller’s tiny computer with commands. Instead, press the buttons slowly and thoughtfully. Contact us to schedule a call if you’re still having issues or if your controller is showing an error code.

The size of air conditioner that will be ideal for your home depends on a number of factors. After learning how you plan to use your air conditioner and taking measurements of the rooms in your house that need heating and cooling, we can determine the best system for the task. This is all part of your obligation-free in-home consultation.

The blue and red stars on air conditioners denote cooling and heating, respectively; the more stars, the more energy-efficient the air conditioner. On the label of some air conditioners, there is a specific “Super efficiency rating” that denotes the air conditioner’s increased efficiency.

Another significant detail printed on the label is:

Capacity Output kW – You can find out how much cooling or heating power the air conditioner has by looking at its capacity output kw.
Power Input kW – This informs you of the power consumption required to run the air conditioner; the lower the amount, the more effective.

To perform successfully and efficiently throughout their lifetime, the system needs routine maintenance. Regular maintenance should not be neglected because it can lead to decreased performance, greater energy use, and a higher risk of malfunction.

To guarantee a long life system, routine maintenance is essential. For all new hydronic and air conditioning systems, we advise a general service once a year, and twice a year for older systems.