Home » FAQ


When it comes to your home’s comfort and functionality, there’s no room for compromise. GO Heating, Air & Plumbing understands the importance of having a reliable team you can count on for all your plumbing and HVAC needs. Whether you’re facing a plumbing emergency, need air duct cleaning, or drain cleaning, require AC repair, or seek professional plumbing services, our dedicated team of experts is here to serve you.

In a plumbing emergency, first, shut off the main water valve to prevent flooding. Avoid using any electrical appliances near water. Call a certified emergency plumber immediately. Regularly inspect your plumbing to prevent future emergencies.

Start by asking friends or family for recommendations. You can also search online for local emergency plumbers and check reviews. Ensure they’re licensed and have good feedback before hiring to ensure quality service.

Common plumbing emergencies include burst pipes, blocked drains, overflowing toilets, and gas leaks. Regular maintenance can prevent these. If you notice odd noises, slow drainage, or unusual smells, call a plumber.

Before the plumber arrives, shut off the main water valve. Clear the area to give them easy access. If there’s water, mop up as much as you can to minimize damage. Stay calm and describe the issue clearly when they arrive.

Absolutely! A burst pipe can cause significant water damage and increase your water bill. If you suspect a burst pipe, shut off your water and call a plumber immediately. Regular inspections can help prevent this.

To prevent plumbing emergencies, schedule regular maintenance checks. Avoid flushing foreign objects down the toilet. Install strainers to catch debris. Insulate pipes in winter. If you notice small issues, address them before they escalate.

If your toilet overflows at night, first, turn off the water valve behind the toilet. Use a plunger to try and clear the blockage. If that doesn’t work, call an emergency plumber. Remember, regular checks can prevent such issues.

Emergency plumbers use tools like wrenches, pliers, plungers, and drain snakes. For complex issues, they might use video inspection tools or hydro jets. Always ensure they have the right tools for the job to ensure efficiency.

Locate the main water valve, usually found near where the main water line enters your home. Turn the valve clockwise to shut it off. It’s a good idea to familiarize yourself with its location before emergencies arise.

Yes, but ensure they’re certified for gas repairs. If you suspect a gas leak, turn off the gas supply, open windows, avoid using electrical items, and evacuate. Then, call a certified gas plumber or your gas company immediately.

Air Duct Cleaning

Air ducts should be cleaned every 3-5 years. However, if you have allergies, pets, or have recently renovated, consider cleaning them more frequently to ensure optimal air quality.

Air duct cleaning improves indoor air quality, enhances HVAC efficiency, reduces allergens and irritants, and can even lower energy costs. It’s essential for a healthier living environment.

Cleaning air ducts typically takes 2-4 hours for an average-sized home. However, larger homes or those with more ducts might take longer. Always ask for an estimate beforehand.

Yes, dirty air ducts can circulate allergens, mold, and bacteria. This can exacerbate allergies, asthma, and respiratory conditions. Regular cleaning ensures you breathe cleaner, healthier air.

Signs include visible mold growth, noticeable odors, excessive dust, and unexplained respiratory issues. If it’s been over 5 years since the last cleaning, it’s probably time.

Contaminated air ducts may produce moldy or musty smells, increased dust accumulation, and visible mold in or around the HVAC system. Regular checks can help spot these signs early.

Professionals use specialized vacuums, brushes, and blowers to clean the supply, intake, and return ducts throughout your home. They may also recommend sealants or sprays to prevent mold growth.

Clean air ducts allow the HVAC system to operate more efficiently, reducing energy consumption. This can lead to lower utility bills and a longer lifespan for your system.

If done incorrectly, it can damage the ducts or HVAC system. Always hire a reputable company with proper equipment and experience to ensure safe and effective cleaning.

Absolutely! Cleaning removes contaminants like pollen, pet dander, and mold, significantly reducing allergens and improving indoor air quality.

Regularly clean drains once a month with natural solutions. For professional cleaning, consider it annually or when you notice slow drainage, bad odors, or frequent clogs.

Signs include slow water drainage, gurgling sounds, unpleasant odors, and frequent clogs. Addressing these early can prevent more significant plumbing issues.

Yes, using natural solutions like baking soda and vinegar can help. However, for severe clogs or regular maintenance, consider hiring a professional to ensure thorough cleaning.

Common culprits include hair, grease, food particles, soap scum, and foreign objects. Regular cleaning and being mindful of what goes down the drain can prevent clogs.

Professionals use tools like drain snakes, hydro jets, and cameras to inspect and clean drains. They can effectively remove blockages and buildup, ensuring smooth drainage.

When done correctly, yes. Avoid chemical drain cleaners as they can corrode pipes. Professionals use safe methods that effectively clean without causing damage.

Definitely! Regular cleaning removes buildup, preventing clogs and ensuring your plumbing system works efficiently, reducing the risk of bigger issues.

Natural solutions like baking soda, vinegar, and hot water are safe and effective. If opting for commercial products, choose enzyme-based cleaners over chemical ones.

It typically takes 1-3 hours, depending on the home’s size and the drain’s condition. Severe blockages or larger systems might take longer.

Yes, tree roots can infiltrate and block drains, especially if there are cracks. Regular inspections can detect and address root intrusions early.

Signs include unusual noises, reduced cooling efficiency, unpleasant odors, frequent cycling, and increased energy bills. If you notice these, call a professional.

Service your AC unit at least once a year, preferably before summer. Regular maintenance ensures optimal performance and longevity.

Common issues include refrigerant leaks, dirty filters, thermostat issues, and drainage problems. Regular maintenance, filter changes, and professional checks can address these.

Costs vary based on the issue and location. Minor repairs might cost $50-$150, while major ones can go up to $1,000. Always get multiple quotes and ensure the technician is certified.

While you can handle tasks like cleaning or changing filters, it’s best to leave repairs to professionals. Incorrect repairs can lead to bigger issues or void warranties.

Factors include usage frequency, maintenance regularity, unit quality, and local climate. Regular servicing and timely repairs can extend your AC’s lifespan.

On average, AC units last 10-15 years. With regular maintenance, proper usage, and timely repairs, some units can last even longer.

Schedule regular maintenance, change filters frequently, ensure proper installation, and address minor issues promptly. This can prevent major AC problems.

If repair costs approach 50% of a new unit’s price or if the AC is over 15 years old, consider replacement. Newer models are more energy-efficient and can save money in the long run.

Ask for recommendations, check online reviews, and ensure the service is licensed and insured. A reputable service will offer transparent pricing and warranties.

Plumbers offer a range of services, including leak repairs, pipe installations, drain cleaning, fixture replacements, and water heater maintenance. They address both minor and major plumbing issues.

Schedule a plumbing check annually. Regular inspections can detect issues early, saving money and preventing major problems.

Ask for recommendations, check online reviews, and ensure they’re licensed and insured. A trustworthy plumber will provide upfront pricing and guarantee their work.

Signs include low water pressure, discolored water, slow drainage, frequent clogs, and unusual noises. Addressing these early can prevent more significant issues.

Plumbers typically charge by the hour, with the national average being around $100 per hour. Additionally, there might be a service fee or a minimum charge. The total cost can vary based on the complexity of the job and the duration. Always ask for an estimate upfront to avoid surprises.

Yes, plumbers use specialized equipment like acoustic detectors and infrared cameras to find hidden leaks, ensuring they’re addressed before causing damage.

Regularly check for leaks, clean drains, avoid flushing foreign objects, and insulate pipes in winter. Being proactive can prevent major plumbing issues.

Simple tasks like changing faucet washers, unclogging drains, or replacing showerheads can be DIY. However, for more complex issues, always call a professional.

Regular maintenance, avoiding harsh chemicals, and being mindful of what goes down the drain can prevent many common plumbing problems.

Expect the plumber to inspect the issue, provide an estimate, and explain the repair process. They should work efficiently, clean up afterward, and offer a service guarantee.

what our clients say

Our Testimonials

Chris White
Chris White
Read More
Great spot, delicious ice creams. After dinner in this area no better place to chill and have a great tasting ice cream. The area outside is super cool and great place to hang and relax. Highly recommend.
Melissa Stark
Melissa Stark
Read More
John was very professional and was able to explain everything. He was able to figure out the issue and gave us options on how we could fix the issue. We've been using Go Heating, Air and Plumbing for a couple years and just love them.
Kevin Verver
Kevin Verver
Read More
William, the technician, arrived on time on the earlier side of the arrival window. He was quick and efficient in diagnosing and explaining the problem. I wasn't at home, but my mother-in-law was there and he was very polite and respectful. The price of the repair was very reasonable. We are very likely to use their services in the future.
Rachel Humphrey
Rachel Humphrey
Read More
Our home had it’s original 1960’s furnace and air handler with a refurbished 23 year old condenser, all of which was on it’s last leg and leaking coolant something awful. It finally gave up the ghost at the peak hottest days and the GO team was amazing to work with. Andy handled our account and Jorge and Ruben did our install. I am genuinely impressed with how hard they worked to get our home set back up.
Will Coughlin
Will Coughlin
Read More
Our young family ran into quite an unfortunate situation on a late Friday afternoon, when our air conditioner went out on a 105-degree Texas summer day. After 10 calls to other service companies, I finally got connected to GO and am very glad that I did. Andy V was at our house within 30 minutes, solved our problem within 20 minutes, and did so with a positive attitude and smile on his face. Price was fair and service was excellent. I highly recommend.
Google Reviews logo

Top 3 Reasons Homeowners Call GO Heating, Air & Plumbing

Welcome. Let's GO!