FAQS

Frequently Asked Questions

Answers to the most common queries related to HVAC and Plumbing services.

Older fixed speed air conditioners had two settings: ON, which ran at full capacity, or OFF. When you turn on an inverter air conditioner, it will run at 100% capacity to cool your home as quickly as possible before reducing its capacity to save energy. Some systems can reduce their capacity down to 25% to 30% of their rated capacity. Inverter systems have the ability to change their capacity by speeding up or slowing down.

Despite our best efforts to situate the outdoor unit as discreetly as possible, the visual impact occasionally cannot be avoided. If so, we might be able to offer some ideas to conceal the exterior unit, but we firmly advise against constructing any kind of cover over your air conditioner because it will lower the system’s efficiency.

Your ducted air conditioning filters should typically be cleaned once a month at the very least. Again, how frequently the system is utilized will determine this. You can get cleaner air by cleaning or changing a clogged filter, and doing so can also save the energy used by your air conditioner by 5% to 15%.

You can typically inspect and clean the filters on the majority of wall hanging units and ducted return air on your own. It is advised that you clean your filters at least once a year and during periods of heavy consumption (like a hot summer). In conjunction with your regular general service, our professionals will also clean your filters for you.

Change the battery in your thermostat or controller as a first step in several fast solutions. If you are using a hand-held controller, be sure you are standing close to your system and that there is no obstruction in the path between the controller and the system. Avoid pressing the buttons quickly as this can overburden the controller’s tiny computer with commands. Instead, press the buttons slowly and thoughtfully. Contact us to schedule a call if you’re still having issues or if your controller is showing an error code.

The size of air conditioner that will be ideal for your home depends on a number of factors. After learning how you plan to use your air conditioner and taking measurements of the rooms in your house that need heating and cooling, we can determine the best system for the task. This is all part of your obligation-free in-home consultation.

The blue and red stars on air conditioners denote cooling and heating, respectively; the more stars, the more energy-efficient the air conditioner. On the label of some air conditioners, there is a specific “Super efficiency rating” that denotes the air conditioner’s increased efficiency.

Another significant detail printed on the label is:

Capacity Output kW – You can find out how much cooling or heating power the air conditioner has by looking at its capacity output kw.
Power Input kW – This informs you of the power consumption required to run the air conditioner; the lower the amount, the more effective.

To perform successfully and efficiently throughout their lifetime, the system needs routine maintenance. Regular maintenance should not be neglected because it can lead to decreased performance, greater energy use, and a higher risk of malfunction.

To guarantee a long life system, routine maintenance is essential. For all new hydronic and air conditioning systems, we advise a general service once a year, and twice a year for older systems.

what our clients say

Our Testimonials

Chris White
Chris White
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Great spot, delicious ice creams. After dinner in this area no better place to chill and have a great tasting ice cream. The area outside is super cool and great place to hang and relax. Highly recommend.
Melissa Stark
Melissa Stark
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John was very professional and was able to explain everything. He was able to figure out the issue and gave us options on how we could fix the issue. We've been using Go Heating, Air and Plumbing for a couple years and just love them.
Kevin Verver
Kevin Verver
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William, the technician, arrived on time on the earlier side of the arrival window. He was quick and efficient in diagnosing and explaining the problem. I wasn't at home, but my mother-in-law was there and he was very polite and respectful. The price of the repair was very reasonable. We are very likely to use their services in the future.
Rachel Humphrey
Rachel Humphrey
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Our home had it’s original 1960’s furnace and air handler with a refurbished 23 year old condenser, all of which was on it’s last leg and leaking coolant something awful. It finally gave up the ghost at the peak hottest days and the GO team was amazing to work with. Andy handled our account and Jorge and Ruben did our install. I am genuinely impressed with how hard they worked to get our home set back up.
Will Coughlin
Will Coughlin
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Our young family ran into quite an unfortunate situation on a late Friday afternoon, when our air conditioner went out on a 105-degree Texas summer day. After 10 calls to other service companies, I finally got connected to GO and am very glad that I did. Andy V was at our house within 30 minutes, solved our problem within 20 minutes, and did so with a positive attitude and smile on his face. Price was fair and service was excellent. I highly recommend.
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