Today is the 3rd time they have come out to my house and each experience has been wonderful, William can put today and was such a pleasure and very helpful. He got my AC working and worked hard. I will definitely keep my business with them.
Our home had it’s original 1960’s furnace and air handler with a refurbished 23 year old condenser, all of which was on it’s last leg and leaking coolant something awful. It finally gave up the ghost at the peak hottest days and the GO team was amazing to work with. Andy handled our account and Jorge and Ruben did our install. I am genuinely impressed with how hard they worked to get our home set back up. The attic was 150 degrees and outside not much nicer. The roof slope made it difficult to move around with nails sticking out all over. I appreciated that the team bagged all disposable trashes in the attic to prevent fiberglass particles from entering the house below. They also leveled the condenser slab outside which had tilted with time. Our install took much longer than usual because of various conditions and yet the guys kept in good spirits and even visually showed us everything they had worked on. We had several quotes from companies for the replacement of our system and GO definitely was the best for us. We also appreciated that they had a cash payment discount, something we don’t see as often these days. I am so relieved that everything is replaced and definitely rate the experience with GO a 10/10. We will absolutely continue to use GO moving forward!
Our young family ran into quite an unfortunate situation on a late Friday afternoon, when our air conditioner went out on a 105-degree Texas summer day. After 10 calls to other service companies, I finally got connected to GO and am very glad that I did. Andy V was at our house within 30 minutes, solved our problem within 20 minutes, and did so with a positive attitude and smile on his face. Price was fair and service was excellent. I highly recommend.
William, the technician, arrived on time on the earlier side of the arrival window. He was quick and efficient in diagnosing and explaining the problem. I wasn't at home, but my mother-in-law was there and he was very polite and respectful. The price of the repair was very reasonable. We are very likely to use their services in the future.
They were able to send a technician to my house within hours. BEST COMPANY EVER!!! WOULD HIGHLY RECOMMEND THEM. AND OUR TECHNICIAN ANDY WAS VERY PROFESSIONAL AND VERY HELPFUL. REPAIR WAS DONE QUICKLY. THANK YOU SO MUCH FOR SENDING ANDY TO FIX OUR AC IN A TIMELY MANNER!!WILL DEFINITELY USE GO HEATING COMPANY FROM NOW ON…
At GO Heating, Air & Plumbing, our mission is to provide you with the best service and experience available! We believe in treating your home as we would our own. That means really digging in and finding the issue and offering you feasible solutions to choose from.